In general you can expect them to be very friendly, professional and efficient in resolving whatever errand you may have. Betsson have several times received prestigious awards for their customer support and there’s good reason for it. The agents undergo great training that allows them to provide a very high level of support that is much better than with many other online casinos.
You’ll also find a loyalty program which you’re automatically a part of whenever you’re wagering real cash on casino games or placing bets at Betsson
Don’t expect them to be perfect though. If there’s one thing that we have learnt from years and years working in the online casino industry it is that the support is never perfect. Sometimes an agent will have a rough and stressful day and as a result he or she may not entirely meet your expectations.
All in all we have nothing but good things to say about the customer support at Betsson though. And they are of course easy to reach at any time of the day. You can get in contact with them through live chat, e-mail or phone where they usually respond quickly.
Like most things experienced at Betsson the payment process, be it in or out of your account, is a great one. Except for mobile deposit methods, which actually aren’t available at the moment, they offer all of the most popular funding alternatives. We have listed these below.
With a high level of security throughout the site all of your transactions are of course SSL encrypted. The minimum deposit amount is set to ?10 whereas the maximum one is basically as high as you would like it to be.
Cashing out your winnings at Betsson, the process isn’t as fast as with some modern casinos that have made it their niche to have near instant withdrawals. You do, however, rarely have to wait very long. Unless verification is needed it’s unusual for cash outs to take longer than 24 hours to be handled.
Should you be a big spender who is regularly visiting Betsson the process will be even faster. Players who are considered VIP are always prioritized. Such status usually also comes with the benefit of having withdrawals instantly handled by just speaking with the customer support.
If there’s one thing that many players recognize Betsson for it is being a haven for bonus offers. They put a lot of effort in creating plenty of exciting and lucrative promotions. Some which all registered thrill seekers are able to take part of and some which are exclusive for a certain group of players.
This consists of three different levels that will earn you a certain amount of points for your spendings. At the end of each month these points can be turned into pure cash and boost your bankroll.
Is it the most rewarding loyalty program that we have seen? Definitely not, but in addition to their many bonuses it’s really nice getting something extra. If lady luck hasn’t been on your side lately, Betsson can also be quite generous in handing out good will bonuses by speaking with the customer support.
The welcome offer at Betsson
As a new player registering with Betsson, they have made sure to give you a warm and lucrative welcome. They’re offering 100 free spins on Starburst XXXtreme on your very first deposit. The winnings from these are credited as pure cash with no wagering required. The amount of spins you’ll be rewarded with depends on your deposited amount:
1st Deposit Bonus for new players only. If you’re a new player a minimum deposit of ?10 is required. The wagering requirements are 35x the bonus, with a maximal bet of ?6. Deposits made via Neteller and Skrill are not valid for this promotion. All winnings received from free spins must be wagered 25 times. The spins expire in 3 days, and the bonus is valid for 30 days.